Agreement to Terms
These Terms of Service constitute a legally binding agreement between you and our cybersecurity company regarding the use of our AI-powered security solutions and related services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations.
Our cybersecurity services are designed for professional and business use, incorporating advanced machine learning algorithms and automated threat detection systems. These terms establish the framework for responsible use of our technology while ensuring effective security service delivery and maintaining the integrity of our AI-powered protection systems.
Service Description
Our cybersecurity platform provides AI-powered threat detection, predictive security analytics, and automated incident response capabilities designed to protect digital assets and infrastructure. Services include machine learning-based threat analysis, real-time security monitoring, vulnerability assessment, and intelligent security automation systems.
The platform utilizes advanced artificial intelligence algorithms trained on global threat intelligence data to provide proactive security protection. Our automated systems continuously monitor network activities, analyze security patterns, and implement protective measures to maintain optimal security postures for client organizations.
Service capabilities may be updated or enhanced periodically to incorporate new AI technologies, address emerging threats, or improve system performance. We reserve the right to modify service features and functionalities to maintain effectiveness against evolving cybersecurity challenges while providing advance notice of significant changes.
User Responsibilities and Obligations
Authorized Use
Users must ensure that all access to our cybersecurity platform is authorized and legitimate. This includes maintaining secure authentication credentials, implementing appropriate access controls, and preventing unauthorized use of security services. Users are responsible for all activities conducted through their accounts and must immediately report any suspected unauthorized access or security breaches.
Data Accuracy and Completeness
Effective AI-powered security depends on accurate and complete information about systems, networks, and security requirements. Users must provide truthful and current information necessary for security service delivery and promptly update any changes that might affect security effectiveness. Inaccurate information may compromise security protection and void service guarantees.
Compliance with Laws and Regulations
Users must comply with all applicable laws, regulations, and industry standards related to cybersecurity, data protection, and technology use. This includes adherence to privacy regulations, export control laws, and sector-specific security requirements. Users are responsible for ensuring that their use of our services meets all relevant legal and regulatory obligations.
System Integration and Compatibility
Users must ensure that their systems and infrastructure are compatible with our AI-powered security solutions and meet minimum technical requirements for effective service delivery. This includes maintaining appropriate network configurations, software versions, and security settings that enable optimal integration with our automated protection systems.
Service Availability and Performance
We strive to maintain high availability and performance standards for our cybersecurity services, implementing redundant systems and continuous monitoring to minimize service disruptions. However, like all technology platforms, our services may occasionally experience downtime due to maintenance, updates, or unforeseen technical issues.
Our AI-powered systems operate continuously to provide real-time threat detection and automated security responses. While we maintain rigorous uptime standards, we cannot guarantee uninterrupted service availability due to factors beyond our control, including internet connectivity issues, third-party service dependencies, and extraordinary circumstances.
Scheduled maintenance and system updates are communicated in advance whenever possible, and we work to minimize impact on security operations during these periods. Emergency maintenance may occasionally be required to address critical security vulnerabilities or system stability issues.
Payment Terms and Billing
Cybersecurity services are provided on a subscription basis with clearly defined pricing structures and payment schedules. Payment terms are established in individual service agreements and may vary based on service level, features selected, and contract duration. All fees are quoted in Euros and are subject to applicable taxes and regulatory charges.
Billing cycles typically follow monthly or annual schedules, with automatic renewal unless terminated according to contract terms. Late payments may result in service suspension or termination, potentially compromising security protection. We provide detailed billing statements and support multiple payment methods for customer convenience.
Price adjustments may occur periodically to reflect changes in technology costs, service enhancements, or market conditions. Significant price changes will be communicated with appropriate advance notice, and existing contracts will generally honor original pricing terms through their current commitment periods.
Intellectual Property Rights
All intellectual property related to our AI-powered cybersecurity platform, including software, algorithms, databases, and documentation, remains our exclusive property. This includes proprietary machine learning models, threat detection algorithms, and automated response systems developed through our research and development efforts.
Users receive limited, non-exclusive rights to access and use our cybersecurity services for their legitimate security needs. These rights do not include permission to reverse engineer, copy, modify, or redistribute our proprietary technology or to create derivative works based on our intellectual property.
Any improvements, enhancements, or customizations developed specifically for client implementations remain our property unless explicitly agreed otherwise in writing. This approach ensures continued innovation and enables us to incorporate valuable enhancements across our entire client base for improved security effectiveness.
Data Ownership and Usage Rights
Clients retain ownership of their data and information processed through our cybersecurity services. We obtain necessary usage rights to provide security services effectively, including analyzing data patterns, detecting threats, and implementing protective measures. These rights are limited to service delivery purposes and do not constitute transfer of data ownership.
Aggregated and anonymized security intelligence derived from client data may be used to enhance our AI algorithms and improve threat detection capabilities across our platform. This usage helps strengthen collective security protection while maintaining individual privacy and confidentiality protections.
Upon service termination, we will return or securely delete client data according to agreed procedures and retention requirements. However, certain anonymized security intelligence may be retained indefinitely to maintain the effectiveness of our AI-powered threat detection systems and contribute to ongoing cybersecurity research.
Limitation of Liability
While we employ advanced AI-powered security technologies and maintain rigorous service standards, cybersecurity involves inherent risks that cannot be completely eliminated. Our liability for security incidents, service interruptions, or technology failures is limited to the extent permitted by applicable law and contract terms.
We are not liable for damages resulting from factors beyond our reasonable control, including but not limited to new or unknown threat vectors, client system vulnerabilities, user errors, or failure to follow security recommendations. Our AI systems are designed to provide advanced protection but cannot guarantee prevention of all possible security incidents.
Total liability for any claims related to our cybersecurity services is generally limited to the fees paid for services during the period in which the incident occurred. This limitation reflects the inherent challenges of cybersecurity and enables us to provide innovative AI-powered solutions at reasonable cost levels.
Indemnification
Users agree to indemnify and hold us harmless from claims, damages, or expenses arising from their use of our cybersecurity services, including claims related to data breaches, regulatory violations, or misuse of our technology. This indemnification covers legal costs and damages resulting from user actions or negligence.
We will provide reasonable cooperation in defending against covered claims and will work with users to minimize potential liabilities through effective incident response and mitigation strategies. Our indemnification obligations are limited to claims directly resulting from defects in our technology or failure to provide contracted services.
Mutual indemnification provisions may be established in enterprise service agreements to provide appropriate risk allocation based on specific service configurations and client requirements. These arrangements ensure fair distribution of liability while maintaining incentives for both parties to maintain high security standards.
Termination
Either party may terminate cybersecurity services according to the terms specified in individual service agreements. Termination may result from contract expiration, material breach of terms, or mutual agreement. We reserve the right to suspend or terminate services immediately if continued provision poses security risks or violates applicable laws.
Upon termination, we will provide reasonable assistance in transitioning security responsibilities and will return or securely destroy client data according to agreed procedures. However, immediate termination may leave systems temporarily vulnerable until alternative security measures are implemented.
Certain obligations survive termination, including confidentiality requirements, intellectual property protections, and liability limitations. These surviving provisions ensure continued protection of sensitive information and technology even after the end of active service relationships.
Dispute Resolution
Disputes related to our cybersecurity services will be resolved through structured processes designed to achieve fair and efficient outcomes. Initial dispute resolution involves direct negotiation between parties, followed by mediation if necessary. This approach helps maintain business relationships while addressing legitimate concerns.
Complex technical disputes may require expert evaluation to determine appropriate resolutions. We maintain relationships with independent cybersecurity experts who can provide objective assessments of service performance, incident analysis, and technology effectiveness when disputes arise.
Applicable law and jurisdiction for dispute resolution are typically specified in individual service agreements based on client location and service delivery arrangements. We strive to select appropriate legal frameworks that provide fair treatment for all parties while recognizing the international nature of cybersecurity services.
Changes to Terms
These terms may be modified periodically to reflect changes in our services, legal requirements, or industry standards. We will provide advance notice of significant changes and offer opportunities for feedback before implementation. Continued use of our services after term modifications indicates acceptance of updated conditions.
Major changes affecting service delivery, pricing, or liability allocation will generally require explicit agreement from existing clients. We maintain detailed records of term changes and provide access to historical versions for reference and comparison purposes.
Individual service agreements may contain specific provisions regarding term modifications that supersede general website terms. These contract-specific provisions ensure that enterprise clients receive appropriate protection and stability in their cybersecurity arrangements.